Why buy through you and not from a big chain?+
A big chain is built for volume: a wide selection and a call center that serves a lot of people. We recommend based on what you actually do, supply the equipment installed and connected, and remain your point of contact after the purchase.
Do store prices include VAT?+
No. Prices are shown before VAT, as is standard between businesses. Each product page also shows the price including VAT (18 percent).
How do I order from the store?+
Choose a product and send us a WhatsApp message at 050-8271299. We confirm availability and the final price, send an invoice and arrange nationwide delivery or pickup. There is no online checkout, by design. Every order goes through a person who knows the equipment and asks what exactly you need.
How do you get importer prices?+
We buy directly from official importers in Israel and add a small fixed margin. Our main work is managing our clients' IT, so we will also tell you what is not worth buying.
Does the equipment arrive installed and configured?+
Yes. A new computer arrives configured, connected to Microsoft 365 or the domain and with the files from the previous computer. Network equipment and printers we install at your office.
Is there a warranty?+
Yes. Every product comes with an official importer warranty in Israel. We also have our own repair lab with pickup in central Israel, and issues are handled in-house.
How long does delivery take?+
It depends on the model and on the importer's stock. We include the delivery time in our first reply.