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MO-TECHIn business since 2008Microsoft PartnerTechnicians in Gush Dan, remote support nationwideResponse to every call within 10 minutes
MO-TECH · Clinics and practices

Computer and IT services for clinics and practices

We manage IT and information security for medical and wellness clinics: a monitored appointment system and medical information protected as the law requires.

30-minute assessment Signed SLA Microsoft Partner Since 2008
What matters specifically in your field

What we manage at a clinic

We manage the scheduling and records systems, back them up automatically and protect personal data in line with the Privacy Protection Law.

Protection of medical data

We encrypt the data, set role-based permissions, enable two-factor authentication and filter email.

Appointment system availability

We monitor the appointment and records system. When monitoring flags a problem, we fix it remotely or send a technician.

Backup and recovery

We back up automatically in three copies and test restores regularly. A record that was deleted or encrypted by ransomware is restored from backup.

Network between rooms and branches

We connect treatment rooms, reception and branches into one network, with secure access between locations.

From our shop

Recommended IT equipment for a clinic

All-in-One computers for reception and treatment rooms

Laser printers for the reception desk

UPS units for workstations and the server

Access points for the wireless network

Arrival and response time

Technicians in Gush Dan and remote support nationwide. We respond to every request within 10 minutes, and a critical outage is handled within 30 minutes.

Want to see how it works for you? You can book a free assessment, Book a technician for a one time visit, or buy equipment to the store at importer prices.

FAQ

Frequently asked questions about IT services for clinics and practices

Do you meet the Privacy Protection Law requirements for medical data?
We configure protection to meet the law and Amendment 13: encryption, role-based permissions, two-factor authentication and access tracking. Tracking shows who accessed each record.
Our queue system is from an external vendor, do you handle it?
Yes. We monitor it, back it up, keep its network connection running and open any issue with the vendor on your behalf.
We have several treatment rooms and a reception station, how do you connect it all?
We run one network to all workstations and separate the staff network from the guest network. Then we check that every printer and workstation is connected and working.
What happens to the data if a computer is stolen or breaks?
The computer is encrypted, so whoever has it can't read the data. Records are kept in the backup and restored to the replacement workstation.
How much does managed IT for clinics and practices cost?
The price is set by the number of workstations, servers and systems and the level of security you need. Payment is monthly and fixed. We start with a 30-minute IT and security assessment.
What response time do you commit to in writing?
Every request is answered within 10 minutes. A critical outage is handled within 30 minutes. The response times are written into the agreement you sign.

Other industries we support

We also work with: Law firms · Accountants and bookkeeping · Hi-tech and startups · Architecture and design studios · Insurance and finance. You'll find all our services on the page IT services for businesses. For every client we set up an IT management dashboard.