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MO-TECHIn business since 2008Microsoft PartnerTechnicians in Gush Dan, remote support nationwideResponse to every call within 10 minutes
MO-TECH · Ramat Gan and Givatayim

Computer and IT services in Ramat Gan

We give companies in Ramat Gan and Givatayim ongoing support, information security and tested backup, with response times written into the agreement.

30-minute assessment Signed SLA Microsoft Partner Since 2008
What we do in each industry

Businesses in Ramat Gan we work with

These are the systems we install and maintain for businesses in Ramat Gan and Givatayim, by type of business.

Accounting and tax advisory firms

Daily backup, an organized file server and workstations that hold up even in tax season. Secure access from home is included.

Finance, insurance and real estate companies

Protection for sensitive client data, role-based permissions, anomaly monitoring, employee training to spot phishing and two-factor authentication for all employees.

Diamond and jewelry dealers

Security cameras and recording systems connected properly, a separate network for the security equipment and backup of sales and appraisal documents.

Logistics and trading companies

ERP and warehouse systems, scanners and barcode readers, label printers and a wireless network that holds up even in a warehouse with concrete walls.

What the service includes

An external IT department for your business

Ongoing IT support

Phone and remote support, a technician who comes to the office when needed, and handling of problems with computers, printers, email and network. Your systems are monitored on an ongoing basis.

Information and cyber security

Protection for every computer and server, a managed firewall, phishing filtering in email, two-factor authentication, employee training and backup that we test with actual restores.

Server, network and cloud management

On-premises and cloud servers, Microsoft 365 and Azure, switches and access points, VPN for working from home and role-based permissions.

Backup and recovery

Backup in three copies, one of them off site, restore tests scheduled regularly in the calendar and protection against ransomware that tries to encrypt the backup itself.

Computer equipment at importer prices

Computers, monitors, servers, network equipment and mobile phones at importer prices. We install the equipment and move the files over from your old computer.

AI consulting and implementation

Choosing AI tools that fit your business, bringing them into your workflows, training your team and a dashboard that shows who uses each tool and what it costs.

Arrival and response times in Ramat Gan

Ramat Gan and Givatayim are a short drive from our Tel Aviv office. Remote support starts right away, and when needed a technician comes to you.

You can also go Book a technician For a one-time visit, to bring in equipment to our repair lab or to buy to the store at importer prices.

FAQ

Frequently asked questions about IT services in Ramat Gan

Do you come to the Diamond Exchange?
Yes. A technician comes to the Diamond Exchange for network, camera and backup installations. Schedule a visit on WhatsApp.
Do you have experience with accounting firms?
Yes. We know the pressure of tax season, so we set up daily backup, a well-organized file server and secure access from home. During the busy season, response stays within 10 minutes.
Can we get a monthly support contract instead of paying per call?
Yes. A fixed monthly fee, response times written into the contract and ongoing maintenance of your systems.
Cloud backup or local backup?
Both. A local backup for fast restores and a cloud copy in case of damage, theft or ransomware. We test restores on a regular basis.
Does the monthly package include equipment?
No. Equipment is sold separately at importer prices, and the monthly package covers support, security and management. That way you see exactly what you're paying for, with no fine print.
What response time do you commit to in writing?
Every request is answered within 10 minutes. A critical outage is handled within 30 minutes. The response times are written into the agreement you sign.

Additional service areas

Other cities we work in: Tel Aviv · Herzliya · Petah Tikva · Rishon LeZion · Holon · Rehovot · Nes Ziona · Be'er Ya'akov. Our services are detailed on the page IT services for businesses, and the dashboard is explained on the page IT management dashboard.