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MO-TECHIn business since 2008Microsoft PartnerTechnicians in Gush Dan, remote support nationwideResponse to every call within 10 minutes
MO-TECH · Petah Tikva

Computer and IT services in Petah Tikva

In Petah Tikva we manage IT for factories, warehouses and offices, on a single network that we monitor.

30-minute assessment Signed SLA Microsoft Partner Since 2008
What we do in each industry

Businesses in Petah Tikva we work with

These are the systems we install and maintain for businesses in Petah Tikva, by type of business.

Industry and manufacturing

A network that reaches the warehouse and the production floor, workstations that stand up to dust, ERP systems and backup of production plans and files.

Logistics and distribution

Barcode scanners, label printers, mobile terminals and a wireless network that covers even the aisles between tall shelves.

Clinics and labs

Protection for medical data, scheduling and records systems, and automatic backup.

Offices and service companies

Day-to-day support, Microsoft 365, network printers, phone systems and backup, all with one provider and one dedicated point of contact.

What the service includes

An external IT department for your business

Ongoing IT support

Phone and remote support, a technician who comes to the office when needed, and handling of problems with computers, printers, email and network. Your systems are monitored on an ongoing basis.

Information and cyber security

Protection for every computer and server, a managed firewall, phishing filtering in email, two-factor authentication, employee training and backup that we test with actual restores.

Server, network and cloud management

On-premises and cloud servers, Microsoft 365 and Azure, switches and access points, VPN for working from home and role-based permissions.

Backup and recovery

Backup in three copies, one of them off site, restore tests scheduled regularly in the calendar and protection against ransomware that tries to encrypt the backup itself.

Computer equipment at importer prices

Computers, monitors, servers, network equipment and mobile phones at importer prices. We install the equipment and move the files over from your old computer.

AI consulting and implementation

Choosing AI tools that fit your business, bringing them into your workflows, training your team and a dashboard that shows who uses each tool and what it costs.

Arrival and response times in Petah Tikva

Petah Tikva is a regular service area for us, including the industrial zone. Remote support starts right away, and when needed a technician comes to you.

You can also go Book a technician For a one-time visit, to bring in equipment to our repair lab or to buy to the store at importer prices.

FAQ

Frequently asked questions about IT services in Petah Tikva

Do you have experience with wireless networks in warehouses?
Yes. A warehouse network is different from an office network: we measure actual coverage between the shelves, place access points according to the measurement and test with the handheld terminals themselves.
Do you support ERP systems?
The software itself is the ERP vendor's responsibility. We maintain the infrastructure around it, server, backup and remote access, and speak to the vendor directly when there is a fault, so you do not have to mediate between suppliers.
Can you install security cameras in a warehouse?
Yes, including placement planning, recording that is kept over time, viewing from your phone and separating the camera system from the company network so it does not become a way in.
What happens when the server goes down after business hours?
Call or send a WhatsApp message. A critical outage is handled within the response times in your agreement.
Does the monthly package include equipment?
No. Equipment is sold separately at importer prices, and the monthly package covers support, security and management. That way you see exactly what you're paying for, with no fine print.
What response time do you commit to in writing?
Every request is answered within 10 minutes. A critical outage is handled within 30 minutes. The response times are written into the agreement you sign.

Additional service areas

Other cities we work in: Tel Aviv · Ramat Gan and Givatayim · Herzliya · Rishon LeZion · Holon · Rehovot · Nes Ziona · Be'er Ya'akov. Our services are detailed on the page IT services for businesses, and the dashboard is explained on the page IT management dashboard.