Diagnosing the problem
We check hardware and software until we find the source of the problem. Before we start the repair, we tell you what we found and what we will do.
- Laptops and desktops
- Networks, servers and communications
Available now, remotely or on site
SLA · response within 10 minutes
Book a technician
Computer technician for businesses in the Tel Aviv metro area
We diagnose and repair computers, networks and servers, remotely or at your office.
10 minResponse to every call
30 minCritical outage handling
2008Managing IT for companies since
1One dedicated point of contact
What the visit includes
From diagnosis until everything is working again
The technician arrives with parts and tools and explains what happened and why. The call is closed when the computer works.
On-site repair
We replace components, clean out unnecessary software and remove viruses, at your office.
- Hardware upgrades at importer prices
- Virus removal and computer speedup
Protecting your data
We check that the backup is running and restore deleted files. If the problem was caused by a breach, we close it.
- Data backup and recovery
- Workstation setup
Service plans
One-time call or monthly contract
You can book a technician for a single call or sign a monthly contract. We tell you the price over the phone before the technician heads out.
Remote support
We connect to your computer during the call and fix the problem while you watch on screen what's being done.
- Microsoft 365 and user permissions
- Email, printers, software and settings
On-site technician visit
We come to your office or home with equipment and spare parts, for hardware, cabling, router and server issues.
- On-site diagnosis and repair
- Network setup and maintenance
If the same problems come back every month, it's worth moving toManaged IT services. We monitor the systems, secure the data, supply equipment at importer prices and show you everything in one dashboard.
Service commitment
Response times are written into the contract
Every call is logged and handled according to the SLA in the contract.
10 minutes
Response to every call
30 minutes
Critical outage handling
2008
Managing IT for companies since
Book a technician
Need a technician? Tell us what happened
Technicians across Gush Dan and remote support nationwide.
Or reach us directly
Microsoft Partner in Israel · In business since 2008
Handling service calls since 2008, from a single computer to a whole company's infrastructure.
FAQ
What to know before you order
How fast does a technician arrive?
We answer every request within the SLA response times in your agreement. When a technician is needed at the office, we schedule a visit with you.
Can this be solved remotely?
Yes. We connect remotely during the call, and come to you only for hardware and network issues.
Do you work with private customers too?
Yes: slow computers, viruses, component upgrades, data recovery and setting up new workstations.
How much does a service call cost?
It depends on the type of work and the area. You hear the price on the phone before we start.
FAQ
Frequently asked questions about booking a technician
How quickly does the technician arrive?
We answer every request and connect remotely during the call. When a technician is needed on site, we schedule a visit with you.
How much does a technician visit cost?
The price depends on the type of work and the area. We tell you over the phone before the technician heads out, and we start only after you approve.
Can you provide remote support without sending a technician?
Yes, and we always start there. Software, email, printer and settings issues are fixed over a remote connection, with no need for a technician to come out.
Do you serve homes as well as businesses?
Yes. We work mainly with companies, and we also serve private clients in Gush Dan: computers, home networks and backup.
Which areas do you serve?
Technicians across Gush Dan, including Tel Aviv, Ramat Gan, Givatayim, Herzliya, Petah Tikva, Rishon LeZion and Holon. Remote support nationwide.
Is the work guaranteed?
Yes. If the same issue comes back after the fix, the technician comes back to handle it under the same service call.
Free assessment
Not sure if it is a glitch or an infrastructure problem?
An IT and security assessment, 30 minutes, no cost and no commitment. By the end of the call you will know what is urgent and where you are exposed.