Managed IT services
Ongoing maintenance, servers and network, backups and day-to-day support for your staff. We monitor and document everything.
- Ongoing monitoring
- File servers, email and cloud
- Backup and recovery
Managed IT · Information Security · AI
IT and information security services for businesses
We manage your IT and information security, from the new employee's laptop to the server in the cloud.
Microsoft 365 and user permissions
Signed SLA
Response within 10 minutes
Microsoft Partner
The four pillars
One team for all of your business IT
Instead of one vendor for the server, another for the network and another for equipment, we know your whole environment and are responsible for it.
Information and cyber security
We protect the workstations, servers and users, manage permissions and prepare a recovery plan.
- Endpoint protection
- Identity and access management
- Recovery readiness
Equipment at importer prices
Desktops, laptops, servers and network gear arrive installed and configured.
- Importer prices
- Arrives installed and configured
- Official importer warranty
AI consulting and implementation
We choose AI tools and automations based on your workflows and implement them so your company's data stays with you.
- Workflow mapping
- Secure rollout
- Team training
What the service includes
What's included in ongoing IT management
These are the services we manage and monitor for you:
- Ongoing maintenance of systems and hardware, including monitoring and updates.
- Management of file servers, mail, Microsoft 365 and cloud environments.
- Backup and recovery for servers and workstations, including long term archiving.
- Network setup and management, with the guest network kept separate from the company network.
- Phone and remote support.
Service plans
One-time infrastructure projects
A three-person business does not need what a forty-person company needs. That is why there are four plans. Start with what fits today and move up as the business grows.
Hour bank
You buy 20 hours or more up front. Every call comes off your balance against a detailed report. You see where every hour went and pay only for work actually done.
One-time service call
A fault, a technician, an invoice. No contract. For a small business that needs a technician now and then, not a department.
Fixed-price project
A fixed price agreed up front, based on a written spec. The final invoice matches the initial quote.
Monthly retainer
A fixed monthly fee, one contact who knows you and continuous monitoring. For companies that want an IT department without running one.
SLA · Service commitment
Response times are written into the contract
You sign the agreement before we start. When the server goes down in the middle of the day, you know who to call and how quickly it will be handled.
10 min
Immediate response to every call
30 min
Critical outage handling
Book a free assessment
IT and security assessment: where you stand today
30 minutes, no cost and no commitment. Together we go over the equipment, the backup, the permissions and the subscriptions. By the end of the call you will know what is urgent and where you are exposed.
Managed IT: what a normal day looks like
Managed ITWith managed IT we know your network, monitor it and deal with problems before an employee gets stuck. A disk that starts throwing errors is replaced in advance, on a day that suits you.
In practice this includes phone and remote support, technician visits to your office, management of workstations, servers and network, Microsoft 365 and permissions management, backups, security updates, printers, phone systems and support on every infrastructure project. One point of contact knows your office and your employees.
The network, the passwords, the vendors and everything we've done are documented and belong to you. Even if you replace us tomorrow, the knowledge stays with you.
Information security: how businesses get breached
Most of the breaches we see start with an email that looks real, one password reused everywhere or a server nobody has updated in two years. So we start with the basics: two-factor authentication for everyone, role-based permissions, automatic updates and backup that ransomware can't reach.
On top of that we install endpoint protection, malicious email filtering and a managed firewall. We monitor for unusual sign-ins, like a login from abroad. Employees get short training and phishing simulations.
If something has already happened, we step in right away: we isolate the devices, check what was touched, restore from a clean backup and close the gap. For a business with proper backups, that takes hours. For one without, weeks. In an IT and security assessment we will check which side you are on.
Equipment at importer prices, installed and configured
We buy equipment from two importers and sell it at importer prices. Before every purchase we check with you what the work requires and recommend a model.
A new computer arrives configured: connected to Microsoft 365 or the domain, with Office, protection and backup. We move the files over from your old computer and connect the printers. A server or network equipment is installed on site and goes into our monitoring and documentation from day one.
Over 2,000 products in the shop across 15 categories, with prices shown up front, before VAT: Laptops, Monitors, Servers and storage, Software and licensing and more. If a product isn't listed in the store, send us the SKU on WhatsApp and we'll get back to you with a quote.
AI in your workflows
We start with your workflows. We pinpoint where employees lose hours on the same work over and over, and bring in one tool there. Then we measure how many hours were saved.
We set up AI assistants for service and sales teams, meeting and document summaries, and automations that connect systems. We also define who can access which data, so company documents do not end up in a free tool that trains on them.
AtA dashboard we build for every client See how many seats you paid for in each tool, how many are in use and what you can cancel this month.
Solutions by field
IT services by industry
Every industry has its own systems and requirements. Choose yours and see how we work in it.
Law firms
A document server that stays available at filing time and protection for confidential client material.
Learn moreAccountants and bookkeeping
Daily backup and workstations that hold up through month-end close, VAT reporting and tax season.
Learn moreClinics and practices
Protection for medical records and a scheduling system that works throughout reception hours.
Learn moreHi-tech and startups
A computer, email and permissions ready for a new employee on day one, and immediate blocking of an employee who leaves.
Learn moreArchitecture and design studios
Workstations for Revit and AutoCAD, a server for heavy files and backup of project files.
Learn moreInsurance and finance
Protection for clients' financial data, filtering of phishing emails that impersonate insurance companies, and compliance with Amendment 13.
Learn moreFAQ
What business owners ask us about IT services
What exactly are managed IT services?
It's a model in which an outside company manages all of a business's IT for a fixed monthly fee: support, monitoring, security, backup, updates and vendor management. Instead of paying for each issue separately, the business gets a team that knows its systems and is responsible for them.
How fast do you respond to an outage?
Every request is answered within 10 minutes. A critical outage is handled within 30 minutes.
At what business size does this pay off?
It depends on the number of employees and the systems you run. You can also bring us in for a single area only, such as information security or backup.
We already work with an IT guy. Can we switch to you?
Yes, and it happens a lot. We start by mapping what you have, collect passwords and documentation, build a clear picture and move to orderly management without taking the business down for a single day. We can also work alongside an in-house IT person and back them up.
What happens to the equipment we already have?
We keep working with it. We check every computer and build a phased replacement plan based on each machine's age and condition. A computer that breaks along the way gets fixed in our lab.
Do you also work with companies whose teams work from home?
Yes. We manage employees' computers from anywhere: remote installations and permissions, device protection and secure access to company systems.
Where do you provide service?
Technicians come to offices in Gush Dan and central Israel, including Tel Aviv, Ramat Gan and Givatayim, Herzliya, Petah Tikva, Rishon LeZion, Holon, Rehovot, Nes Ziona andBe'er Ya'akov. For the rest of the country we provide remote support.
We also build websites for businesses: fast, accessible to Israeli Standard 5568 and ready for Google. The domain and email are registered in the company's name.