Protection of medical data
We encrypt the data, set role-based permissions, enable two-factor authentication and filter email.
MO-TECH · Clinics and practices
Computer and IT services for clinics and practices
We manage IT and information security for medical and wellness clinics: a monitored appointment system and medical information protected as the law requires.
30-minute assessment
Signed SLA
Microsoft Partner
Since 2008
What matters specifically in your field
What we manage at a clinic
We manage the scheduling and records systems, back them up automatically and protect personal data in line with the Privacy Protection Law.
Appointment system availability
We monitor the appointment and records system. When monitoring flags a problem, we fix it remotely or send a technician.
Backup and recovery
We back up automatically in three copies and test restores regularly. A record that was deleted or encrypted by ransomware is restored from backup.
Network between rooms and branches
We connect treatment rooms, reception and branches into one network, with secure access between locations.
What the service includes
An external IT department for your business
Ongoing IT support
Phone and remote support, a technician who comes to the office when needed, and handling of problems with computers, printers, email and network. Your systems are monitored on an ongoing basis.
Information and cyber security
Protection for every computer and server, a managed firewall, phishing filtering in email, two-factor authentication, employee training and backup that we test with actual restores.
Server, network and cloud management
On-premises and cloud servers, Microsoft 365 and Azure, switches and access points, VPN for working from home and role-based permissions.
Backup and recovery
Backup in three copies, one of them off site, restore tests scheduled regularly in the calendar and protection against ransomware that tries to encrypt the backup itself.
Computer equipment at importer prices
Computers, monitors, servers, network equipment and mobile phones at importer prices. We install the equipment and move the files over from your old computer.
AI consulting and implementation
Choosing AI tools that fit your business, bringing them into your workflows, training your team and a dashboard that shows who uses each tool and what it costs.
Arrival and response time
Technicians in Gush Dan and remote support nationwide. We respond to every request within 10 minutes, and a critical outage is handled within 30 minutes.
Want to see how it works for you? You can book a free assessment, Book a technician for a one time visit, or buy equipment to the store at importer prices.
FAQ
Frequently asked questions about IT services for clinics and practices
Do you meet the Privacy Protection Law requirements for medical data?
We configure protection to meet the law and Amendment 13: encryption, role-based permissions, two-factor authentication and access tracking. Tracking shows who accessed each record.
Our queue system is from an external vendor, do you handle it?
Yes. We monitor it, back it up, keep its network connection running and open any issue with the vendor on your behalf.
We have several treatment rooms and a reception station, how do you connect it all?
We run one network to all workstations and separate the staff network from the guest network. Then we check that every printer and workstation is connected and working.
What happens to the data if a computer is stolen or breaks?
The computer is encrypted, so whoever has it can't read the data. Records are kept in the backup and restored to the replacement workstation.
How much does managed IT for clinics and practices cost?
The price is set by the number of workstations, servers and systems and the level of security you need. Payment is monthly and fixed. We start with a 30-minute IT and security assessment.
What response time do you commit to in writing?
Every request is answered within 10 minutes. A critical outage is handled within 30 minutes. The response times are written into the agreement you sign.
Other industries we support
We also work with: Law firms · Accountants and bookkeeping · Hi-tech and startups · Architecture and design studios · Insurance and finance. You'll find all our services on the page IT services for businesses. For every client we set up an IT management dashboard.