Protection of client data
We encrypt client data, set role-based permissions and enable two-factor authentication. Email is filtered, and agents practice with phishing simulations.
MO-TECH · Insurance and finance
Computer and IT services for insurance agencies and finance offices
We manage IT and information security for insurance agencies and financial firms: encrypted client data and maintained interfaces to the clearing house.
30-minute assessment
Signed SLA
Microsoft Partner
Since 2008
What matters specifically in your field
What we manage at an insurance agency
We manage the client and policy management software and the interfaces to the insurance companies and the clearing house, protect personal data and keep encrypted backups of it.
System availability
We monitor your client and policy management software. When monitoring flags a problem, we fix it remotely or send a technician.
Integration with systems and the clearing house
We maintain the interfaces to the insurance companies and the pension clearing house, keep them updated and open every fault with the vendors on your behalf.
Backup and business continuity
We back up in three copies and test restores regularly. After a failure or a ransomware attack, client data is restored from backup.
What the service includes
An external IT department for your business
Ongoing IT support
Phone and remote support, a technician who comes to the office when needed, and handling of problems with computers, printers, email and network. Your systems are monitored on an ongoing basis.
Information and cyber security
Protection for every computer and server, a managed firewall, phishing filtering in email, two-factor authentication, employee training and backup that we test with actual restores.
Server, network and cloud management
On-premises and cloud servers, Microsoft 365 and Azure, switches and access points, VPN for working from home and role-based permissions.
Backup and recovery
Backup in three copies, one of them off site, restore tests scheduled regularly in the calendar and protection against ransomware that tries to encrypt the backup itself.
Computer equipment at importer prices
Computers, monitors, servers, network equipment and mobile phones at importer prices. We install the equipment and move the files over from your old computer.
AI consulting and implementation
Choosing AI tools that fit your business, bringing them into your workflows, training your team and a dashboard that shows who uses each tool and what it costs.
Arrival and response time
Technicians in Gush Dan and remote support nationwide. We respond to every request within 10 minutes, and a critical outage is handled within 30 minutes.
Want to see how it works for you? You can book a free assessment, Book a technician for a one time visit, or buy equipment to the store at importer prices.
FAQ
Frequently asked questions about IT services for insurance agencies and finance offices
How do you protect our clients' personal data?
Data is encrypted and access is limited by role. Every login requires two-factor authentication. The backup is protected from ransomware.
We are connected to the clearing house and the insurance companies, do you handle that?
Yes. We monitor the integrations, back them up and open any issue with the vendors on your behalf.
What happens in a ransomware attack on the office?
We restore the data from a protected, isolated backup, and you don't need to pay a ransom. The protection we install on computers and email is there to stop the attack before it gets that far.
We are a small agency, is it worth it for us?
Yes. We build a package sized for your agency that includes support, protection and backup, for a fixed monthly fee.
How much does managed IT for insurance and finance cost?
The price is set by the number of workstations, servers and systems and the level of security you need. Payment is monthly and fixed. We start with a 30-minute IT and security assessment.
What response time do you commit to in writing?
Every request is answered within 10 minutes. A critical outage is handled within 30 minutes. The response times are written into the agreement you sign.
Other industries we support
We also work with: Law firms · Accountants and bookkeeping · Clinics and practices · Hi-tech and startups · Architecture and design studios. You'll find all our services on the page IT services for businesses. For every client we set up an IT management dashboard.